Course Overview
A 10 week distance learning course
business operates and is conducted
Benefits of Enrolling in Effective Executive Secretary
• Increase your value as a pro-active contributor to the management team
• Empower yourself with confidence and knowledge allowing you to meet new challenges and responsibilities head on
• Expand your awareness of how business operates and is conducted
• Enhance your interpersonal and people management skills
• Apply your new found skills and techniques in your current role as you learn
• Make a quantum leap in your career development
• Gain an holistic overview of how your function fits within your company
• Increase your understanding of your role and responsibilities
Course Overview
Your role is changing fast. Are you ready? The role of the Executive Assistant has grown hugely in recent years. Demands, responsibilities, knowledge required – all have increased. What should you do to ensure that you fulfil the role – and develop it – successfully?
As an administrative professional, you’re involved in so many different aspects of the organisation. If you’re not taking action yourself, then you’re working closely with functional specialists who are. Either way, you need to be sure of your ground and confident of working successfully with executives across the company at all levels.
Understanding how the organisation works, being aware of the background to the issues that your bosses are facing each day, will help you become a truly proactive executive secretary and increase your value to your boss
and to the management team.
IIR’s Effective Executive Secretary course has been specially designed to give you a sound understanding of the principles of each of the key areas of the organisation. When you’ve completed the ten-module course, you will have a proper grasp of the basics of finance. You’ll understand the techniques of marketing and will know how to organise PR campaigns and manage projects effectively.
Personal development and people skills are prominent features of the course. You will learn how to be assertive, how to resolve conflicts and how to improve your negotiation skills – a crucial talent for dealing with people outside and within the organisation. Last but not least, you’ll be far better at managing your own hectic schedule – and other people’s.
Who Should Enrol?
• Executive Secretaries
• Executive PAs
• Senior Office Administrators
• Office Managers
• Management Secretaries
• Executive Assistants
• Senior Secretaries
• Department Coordinators
• Personal Assistants
• Senior Assistant Coordinators
• Office Administrators
• Project Managers
• Secretaries